Delivery
Parts and accessories ship UPS Ground from the DNA parts warehouse in Ladson, South Carolina - typically the next business day for stocked items. Whole goods ship LTL freight to a commercial dock address, uncrated, with lift-gate included. Will-call pickup at Ladson SC is ready the next business day at no freight charge.
You will get a confirmation email when the order is submitted, and the order status is always visible under Customer center → My orders once you are signed in.
Need a hand with an order?
Email dealer support
dealersupport@dayenorthamerica.com
Order status
Customer center → My orders
Call dealer support
1-800-555-0142, Mon-Fri 8:00-18:00 ET